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Terms of Use

Last updated: March 2026

1. Acceptance and validity

By accessing or using the Agendix platform («Platform»), the user («User») accepts these Terms of Use in full. If you do not agree with any of these terms, you should not use the Platform. The terms apply from the first access and remain in effect while the User uses the services.

2. Description of the service

Agendix is a software-as-a-service (SaaS) management platform for beauty and wellness businesses, including barbershops, hair salons, aesthetic clinics and spas. The Platform includes, among other features:

  • Booking system (calendar, daily and weekly views)
  • Client management and service history (CRM)
  • Point of sale (POS) and cash control
  • Customised online booking page
  • Automated communication (WhatsApp, email, SMS)
  • Inventory control and stock alerts
  • Business reports and insights

The exact scope of features depends on the plan contracted.

3. Registration, account and security

To use the Platform, the User must create an account by providing true and up-to-date information. It is the User's responsibility to maintain the confidentiality of access credentials and to be liable for any activity carried out on their account. Agendix shall not be responsible for losses resulting from misuse of credentials.

4. Plans and payments

Available plans and respective prices are described on the Platform's plans page. Payment processing is carried out through Stripe; Agendix does not have access to complete banking data. Price changes will be communicated at least 30 days in advance, and the current price will be maintained for 60 days after notice.

5. Cancellation

There is no commitment period. The User may cancel the subscription at any time through the account settings. After cancellation, access to the Platform remains until the end of the already paid period. No partial refunds are made for unused periods.

6. Upgrades and downgrades

Plan upgrades take effect immediately, with automatic pro-rata calculation. Downgrades are applied at the start of the next billing cycle. User data is retained; however, it may become inaccessible if it exceeds the limits of the new plan.

7. Acceptable use

The User undertakes to use the Platform lawfully and in compliance with applicable law. The following are expressly prohibited:

  • Using the Platform for fraudulent or unlawful purposes
  • Sharing access credentials with unauthorised third parties
  • Copying, modifying or reverse engineering the software
  • Overloading or harming the Platform's infrastructure
  • Violating intellectual property or third-party rights

8. Intellectual property

All software, interfaces, design and content of the Platform are the property of Agendix or its licensors. The User is granted only a limited, non-exclusive and non-transferable licence to use the Platform in accordance with these terms.

9. Limitation of liability

The Platform is provided «as is». To the maximum extent permitted by law, Agendix shall not be liable for indirect, incidental or consequential damages, including lost profits or data loss. Agendix's maximum liability is limited to the amount paid by the User in the 12 months prior to the event giving rise to the claim.

10. Changes to the terms

Agendix reserves the right to change these terms. Substantial changes will be communicated with reasonable notice. Continued use of the Platform after the changes take effect constitutes acceptance of the new terms.

11. Governing law and jurisdiction

These terms are governed by Portuguese law. Any dispute shall be submitted to the competent courts in Portugal.

12. Contact

For questions about these terms, contact us through the address available on the Platform's contact page or in the site footer.

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